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Location Near Hwy 360 and I-30
2811 Galleria Drive Arlington, TX 76011 TEL: (817) 608-0123 FAX: (817) 633-0316 |
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Commonly Asked Question Page 2How can you offer such low cost services?Some businesses add charges like a "membership fee" to create an affordable cremation package. Although we accept insurance and pre-need insurance, there is no need for a "pre-need" or pre-death discount because our prices are already discounted, We know that the insured has made the sacrifice to keep their policies current so that their loved ones will not be financially burdened with funeral arrangements. The typical insured person really does not want every penny of their insurance policy to go to a stranger at a funeral home. You can create a beautiful memorial for your loved one on a shoestring budget. We know. We've seen it done. We, at The Major Funeral Home & Chapel, do our part. You have control over how you want to memorialize your loved one. We tried to find a delicate way to market our low-cost cremation packages, but we found consumers simply wanted the facts. So we are giving you the facts. Our Direct Cremation services provide families and loved ones responsible, affordable, guilt-free cremation services. "What if I want an upscale funeral, but I still want it at a bargain price?"Good question. We hear this one a lot. We keep our overhead low so we can focus on quality service with dignity. If you are not satisfied with our affordable package prices, you can create your own funeral package called "Design It My Way" by using the General Price List. Call now to find out more. "What the history of your internet business?"You see, in the funeral industry the more expensive a place looks, the more you have to pay. In the funeral industry, paying a higher price does not follow the "You get what you pay for philosophy." The funeral industry is different from any other business you will every have to deal with. You expect to get one quality of car if you pay $500 and another quality of car if you pay $10,000 right? It does not work that way at our funeral home. Here is our story: When our founder, Major Williams, Sr., entered into the funeral industry, he was shocked. His experience was selling insurance which he had decades of experience. He would sell a $10,000 insurance policy only to find that at death, the families he had served were ripped off by funeral home after funeral home. The families would actually walk away owing the funeral homes money. Can you believe it? It is true. So, he began to sell higher amounts of insurance. Can you guess what happened? Sure enough, funeral homes took even bigger chunks of his clients' money. Embalmers typically take great pride in their work. What he found was that for most funeral homes, the remains of a $500 funeral were treated no different from a $50,000 funeral. (Yes, we know we just gave a plug for other funeral homes, but this is an example of how we are different.) We believe that information is power. We are not promising to be the cheapest funeral home in the world, but we know that we are a leader in affordable funerals. You should feel empowered as a consumer. Knowledge is power. Our founder found as he traveled that embalmers are competitive, more competitive than you think. Due to the nature of their business, people are in awe of them, and yet are fearful of them. Embalmers are in a high health-risk business. Embalmers tend to be friendly people-- more than you would think. They talk and like being able to tell about their professional life. Our founder found that Embalmers, for the most part, care very much about their finished product. After the Embalmer has prepared the remains, the Funeral Director follows through for the final memorial. Funeral Directors vary in attitude, but they tend to want a final memorial to be perfect. In an imperfect world, perfection is hard to achieve, but perfect is what Funeral Directors want to achieve. For you, the consumer, this means that Embalmers want to do a good job, and Funeral Directors want you to have a wonderful memorial. The owner of the funeral home generally sets the prices. Let us tell you more about our owner and why we can offer affordable funerals and grand scale funerals with dignity. When a local 30 year funeral home was about to close due to the illness and death of the owners who were childless, our founder stepped purchased the right to use the company name and location, and made dramatic changes to the prices. You see, the former owners had a policy of charging full price for the burial of infants. Mr. Williams disagreed with this policy. He changed the entire funeral pricing. Much to the frustration of the staff hired by the previous owners, Mr. Williams demanded affordable funeral packages. His next challenge was to reach the public with his affordable funeral packages and particularly affordable cremations. People could not understand how he could offer affordable funerals. They were used to extreme high prices for the simplest funeral arrangements. His solution was to reach the internet community and let the people decide. Our founder was the first funeral home to actually market to the internet community. He is from the "old school" of the computer industry, but embraced the new internet age when he realized the potential to reach customers worldwide. When he entered the funeral home industry, other funeral homes had websites first, but their websites were vanity sites that said "Hey look, we have a website!" Mr. Williams recruited business with affordable funerals from day one of his website which began in 1999. Those who did not choose to do business with his funeral home were typically out of state. They were educated by his website and began to challenge funeral home prices in their local communities. Since that time, other websites have taken our lead and have begun to market directly to the internet community. Our founder has received calls from other funeral homes nationwide wondering how he does on the internet. Their goal is to make prettier websites than his. So be it. "The Major Funeral Home & Chapel does business with customers nationwide and internationally."Our founder takes pride in being a leader, but what really matters to him is you, the consumer. You mattered to him in the beginning, and you matter to him now. Mr. Williams learned the funeral business from the outside in. Then, he began the journey of learning the business from the inside out. Over the years, former clients began to return to offer their support to him to continue his affordable funeral packages which he has done. Sometimes, people want to do business with him, but because they don't see the fleet of limos and fancy buildings, they question if he can produce a large scale funeral. Well, he can. You can take a package and do the work yourselves to create a wonderful memorial, or you can "Design It My Way" and pay by the items you need. We can fax you our price list, which in the funeral industry is called a "General Price List." All funeral homes are required to give you a general price list. You may choose a package or design the funeral your way. Either way, we are happy to serve you. First, you have to call us. Over 600 people visit our website each month. The Major Funeral Home does business with customers nationwide and internationally. Most websites pay extra to be put at the top of the search engines. We don't. Consumers like you have placed us at the top by choosing to visit our website. Yes, we would love to do business with you from the small memorial to the grand memorial. You are why we exist. We answer our phones 24 hours a day, 7 days a week. Call now. "Why do you offer affordable funerals?"Many families have suffered financially and emotionally through the illness of a loved one. From the beginning, The Major Funeral Home& Chapel had a mission of affordable funerals. All funeral homes can offer you funerals that cost tens of thousands of dollars and expensive urns. Our staff saw that many caregivers and guardians were financially exhausted at the time of funeral planning. We did not want to offer a one-time gimmick. We wanted to offer a dependable service. A decision was made. The $795 direct cremation was the result of consultations with our funeral directors, families and the ownership of the Major Funeral Home& Chapel. The Major Funeral Home & Chapel wants families and loved ones to know that they can have a $795 direct cremation and not pay a penny more. back to the top ..."We regularly provide $995 direct cremation services with respect and dignity."We are able to provide these low costs by not purchasing fleets of $200,000 limousines that sit and look pretty in the driveway. Who pays for those million dollar fleets of limousines? You the consumer. How could we provide quality affordable no-guilt cremations while saving you money? We decided to rent beautiful new limousines and hire experienced, licensed chauffeurs as we need them. Additional costs are simple:Death certificates $21 for the first death certificate and $4 for each additional death certificate. Urns, keepsakes and other memorial services are respectfully provided at an additional cost. The urns pictured above and other urns are available. All pictured urns are $195 plus shipping if shipped out of the Dallas metro area. The plastic "alternative urn" also known as a temporary urn is included with either package at no additional cost to you. Some funeral homes charge $75 for an "alternative urn." back to the top ...What is a temporary urn?We say, "Don't be fooled into paying extra for an "alternative" urn that is really a temporary urn which is free to the funeral home."Really, the temporary urn is typically a nice looking plastic container that holds the remains. We love beautiful urns and believe that urns are wonderful memorials for families and loved ones. For this reason, we do not charge extra for temporary urns. We believe that the money spent on a temporary urn would be better spent towards the purchase of a beautiful urn. Sometimes families want to use other containers for remains or have other disbursal plans for the remains depending upon their culture and beliefs. The temporary container is an adequate holder for remains including those who want to fly to other areas for memorial services. The ashes, which may contain small pieces of bone, are not considered a health risk.
*Note: We make every effort to keep our urn photos current. When we find that a pictured urn has been discontinued by the manufacturer, we will place an order to have it removed from our website, and provide you with additional choices of beautiful urns at the $195 price. Contact us for more information about the beautiful urns we have in stock for $195. |
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*All prices are subject to change. Call now to lock in the best rates. Make your arrangements ahead of time by using our "pre-need" insurance counseling by an experienced and licensed insurance agent. Terms & Privacy Statement. |
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